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Job Title
Campaign Manager - Insurance
Employment Type
Full Time
2 to 3 years
Job Published
18 August 2023
Job Reference No.

Job Description

  • Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. 
  • Support the teams with coaching, guidance, and mentorship to meet campaign expectations.
  • Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagements.
  • Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance. 
  • Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.
  • Initiate employee incentives to drive performance on the floor.
  • Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
  • Oversee quality control and other compliance applicable to the client and local legislation.
  • Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.
  • Ensure agent KPI's are completed, and the relevant interventions are taken to address nonperformance.




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