2.1
check the categories of records held by a body which are available without a person having to submit a formal PAIA request;
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1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
“CEO” Chief Executive Officer;
“DIO” Deputy Information Officer;
“IO“ Information Officer;
“Minister” Minister of Justice and Correctional Services;
“PAIA” Promotion of Access to Information Act No. 2 of 2000( as Amended;
“POPIA” Protection of Personal Information Act No.4 of 2013;
“Regulator” Information Regulator; and
“Republic” Republic of South Africa;
1.1 “CEO” Chief Executive Officer
1.2 “DIO” Deputy Information Officer;
1.3 “IO“ Information Officer;
1.4 “Minister” Minister of Justice and Correctional Services;
1.5 “PAIA” Promotion of Access to Information Act No. 2 of 2000( as Amended;
1.6 “POPIA” Protection of Personal Information Act No.4 of 2013;
1.7 “Regulator” Information Regulator; and
1.8 “Republic” Republic of South Africa
2.1
check the categories of records held by a body which are available without a person having to submit a formal PAIA request;
2.2
have a sufficient understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;
2.3
know the description of the records of the body which are available in accordance with any other legislation;
2.4
access all the relevant contact details of the Information Officer and Deputy Information Officer who will assist the public with the records they intend to access;
2.5
know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it;
2.6
know if the body will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;
2.7
know the description of the categories of data subjects and of the information or categories of information relating thereto;
2.8
know the recipients or categories of recipients to whom the personal information may be supplied;
2.9
know if the body has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and
2.10
know if the body has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and
Name:
Tel:
Email:
Fax number:
Roshan Sookdeo
011 519 9900
roshan@callforce.co.za
011 234 9855
3.2.
Deputy Information Officer (NB: if more than one Deputy Information Officer is designated, please provide the details of every Deputy Information Officer of the body designated in terms of section 17 (1) of PAIA.
Not Applicable
Email:
roshan@callforce.co.za
Postal Address:
Physical Address:
Telephone:
Email:
Website:
PO Box 4291, Rivonia, 2128
Block B, 11 Naivasha Road, Sunninghill, 2191
011 519 9900
accounts@callforce.co.za
callforceoutsourcing.com
4.1.
4.2
4.3
The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.
The Guide is available in each of the official languages and in braille.
The aforesaid Guide contains the description of–
4.3.1. the objects of PAIA and POPIA;
4.3.2. the postal and street address, phone and fax number and, if available, electronic mail address of–
4.3.2.1.
4.3.2.2.
the Information Officer of every public body, and
every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA1 and section 56 of POPIA2;
4.3.3. the manner and form of a request for–
4.3.3.1. access to a record of a public body contemplated in section 113; and
4.3.3.2. access to a record of a private body contemplated in section 504;
4.3.3.1.
4.3.3.2.
access to a record of a public body contemplated in section 113; and
access to a record of a private body contemplated in section 504;
4.3.4.
4.3.5.
4.3.6.
the assistance available from the IO of a public body in terms of PAIA and POPIA;
the assistance available from the Regulator in terms of PAIA and POPIA;
all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging–
4.3.6.1.
4.3.6.2.
4.3.6.3.
an internal appeal;
a complaint to the Regulator; and
an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;
4.3.7.
4.3.8.
4.3.9.
4.3.10.
the provisions of sections 145 and 516 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;
the provisions of sections 157 and 528 providing for the voluntary disclosure of categories of records by a public body and private body, respectively;
the notices issued in terms of sections 229 and 5410 regarding fees to be
paid in relation to requests for access; and
the regulations made in terms of section 9211
4.4.
4.5.
Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.
The Guide can also be obtained–
4.4.
Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.
4.5.
The Guide can also be obtained–
4.5.1. upon request to the Information Officer;
4.5.2. from the website of the Regulator (https://www.justice.gov.za/inforeg/)
4.6 A copy of the Guide is also available in the following two official languages, for public inspection during normal office hours–
4.6
A copy of the Guide is also available in the following two official languages, for public inspection during normal office hours–
4.6.1
English and Afrikaans
• Basic Conditions of Employment Act 57 of 1997.
• Broad-based Black Economic Empowerment Act 53 of 2003 Companies Act 71 of 2008.
• Compensation for Occupational Injuries and Diseases Act 130 of 1993 Copyright Act 98 of 1978.
• Currencies and Exchanges Act 9 of 1993.
• Electronic Communications and Transactions Act 25 of 2002 Employment Equity Act 55 of 1998.
• Financial Intelligence Centre Act 38 of 2001.
• Financial Institutions (Protection of Funds) Act 28 of 2001 Financial Services Board Act 97 of 1990.
• Income Tax Act 58 of 1962.
• Inspection of Financial Institutions Act 80 of 1998
• Labor Relations Act 66 of 1995.
• Occupational Health and Safety Act 85 of 1993.
• Regulation of Interception of Communications and Provision of Communication Related Information Act 70 of 2002.
• Prevention of Organized Crime Act 121 of 1998.
• Prevention and Combating of Corrupt Activities Act 12 of 2004 Promotion of Access to Information Act 2 of 2000.
• Protected Disclosures Act 26 of 2000.
• Protection of Constitutional Democracy against Terrorist and Related Activities Act 33 of 2004 Skills Development Act 97 of 1998.
• Skills Development Levy Act 9 of 1999 Securities Transfer Tax Act 25 of 2007.
• Securities Transfer Tax Administration Act 26 of 2007 Trademarks Act 194 of 1993.
• Trust Property Control Act 57 of 1988 Unemployment Insurance Act 30 of 1966.
• Unemployment Insurance Contributions Act 4 of 2002 Value Added Tax Act 89 of 1991
• Documents of incorporation/CK documents
• Memorandum and Articles of Association
• Minutes of Board of Directors meetings
• Records relating to the appointment of directors, auditors, secretaries, public officers and other officers
• Company Share Register and other statutory registers
• Tax Returns
• Accounting Records
• Banking Records
• Bank Statements
• Paid Cheques
• Electronic banking records
• Annual Financial Statements
• Asset Register
• Rental Agreements
• Invoices
• Customer details – Vat Numbers; delivery addresses; email addresses; client company details
• Contracts
• Credit applications
• INCOME TAX RECORDS
• PAYE Records
• VAT records
• Documents issued to employees for income tax purposes
• Records of payments made to SARS on behalf of employees
• Services Levies
• Skills Development Levies
• UIF
• COID
• Employment contracts
• Disciplinary records
• Employment Equity Plan
• Salary records
• SETA records
• Disciplinary code
• Employee Identity Numbers
• Leave records
• Training records
• Training Manuals
• CV’S
• Medical records
• Employee names
• Employee addresses
• Verification Documents e.g. Criminal, qualification and credit checks, Employment references
• Employee Medical Aid details.
• COVID 19 checklists relating to symptom screening, comorbidities etc.
• Copies of compliance certification
• Building lay-out and floor plans
• Emergency Planning and Operational data
• Environmental plans
• Physical Security plans and contracts
• Transport and Delivery Plans
• Waste Management Plans
• Copies of Insurance and Public Liability Insurances
• Client company/trading details-vat numbers, company registration details etc.
• Client and 3rd party professional qualifications and professional body registration details
• Transport and Delivery Plans
• Waste Management Plans
• Copies of Insurance and Public Liability Insurances
• Client and 3rd party professional qualifications and professional body registration details
• Customer contracts and customer details
• Copies of Insurance and Public Liability Insurances
• Supplier contracts and supplier contact details.
• Employment records
• Client records
• Customer records
• Fulfilment of a contract or service as an operator.
Names; contact details; physical and
postal addresses; date of birth; ID number; Tax related information; nationality; gender; confidential correspondence
Names of contact persons; Name of Legal Entity; Physical and Postal address and contact details; Financial information; Registration Number; Founding documents; Tax related information; authorized signatories, beneficiaries, ultimate beneficial owners
Names; contact details; physical and postal addresses; date of birth; Passport number Tax related information; nationality; gender; confidential correspondence
Names of contact persons; Name of Legal Entity; Physical and Postal address and contact details; Financial information; Registration Number; Founding documents; Tax related information; authorized signatories, beneficiaries, ultimate beneficial owners
Names of contact persons; Name of Legal Entity; Physical and Postal address and contact details; Financial information; Registration Number; Founding documents; Tax related information; authorized signatories, beneficiaries, ultimate beneficial owners
Gender, Pregnancy; Marital Status; Race,
Age, Language, Education information;
Financial Information; Employment History; ID number. Physical and Postal address; Contact details. Opinions, Criminal behavior’s; Well-being;
Gender, Race, Age, Language, Education
information; Financial Information;
Employment History; ID number. Physical and Postal address; Contact details. Opinions, Criminal behavior’s;
• Capturing and organizing of data.
• Storing of data.
• Sending of emails and other correspondence to clients
• Conducting due diligence checks
8.5.1
The Company will keep all personal information secure against the risk of loss, unauthorized access, interference, modification, destruction or disclosure and conduct regular risk assessments to identify and manage all reasonably foreseeable internal and external risks to personal information
under its control.
8.5.2
The Company will appoint a third-party specialist to secure the integrity of the personal information under the Company’ control. (Common internationally recognized standards and/or practices that could be adopted include the ISO 27000 series (Information Security Management Standards), COBIT (Control Objectives for Information Technology), ITIL (Information Technology Infrastructure Library) and PCI-DSS (Payment Card Industry
Data Security Standard).
8.6
8.6.2
8.6.3
8.6.4
A copy of the Manual is available
head office of CallForce Direct.(Pty) Ltd for public inspection during normal business hours.
to any person upon request and upon the payment of a reasonable prescribed fee; and
to the Information Regulator upon request.
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