As we position CallForce for the next phase of global growth in 2026, we are proud to formally announce a critical milestone in our journey—CallForce is now HIPAA certified.
This is more than a compliance achievement. It is a strategic statement. It reinforces our commitment to operating at the highest levels of data security, governance and accountability to better support healthcare organisations in the United States and beyond.
For 26 years, we have delivered world-class contact centre and BPO solutions from South Africa to global markets. Today, we extend that capability into the U.S. healthcare sector—bringing our proven operating model, AI-enabled customer journeys, QA and analytics while maintaining a customer-centric approach.
Healthcare requires more than service delivery. It demands precision, empathy, compliance and absolute trust.
The future of healthcare BPO will be built on compliance, secure data environments, intelligent automation, measurable outcomes and true partnership.
To healthcare leaders exploring compliant, AI-enabled BPO partnerships—let’s have the conversation.
