INNOVATION IN DELIVERING AN EXCEPTIONAL STUDENT EXPERIENCE
Industry: edtech
CallForce delivers specialist education services supported through customised contact centre solutions supporting our clients who are both corporates and educational institutions, rethink and optimise their student or employee learning experience.
Over the past 7 years, CallForce has successfully delivered online video educational tutoring to over 3 million students per year across the world including Asia.
Our first-of-its-kind EdTech BPO operation established in South Africa, provides a unique blueprint for complex omni-channel services, creating an exceptional student experience, providing up to 40% in cost efficiencies and driving revenue and sales growth.
Our solutions support the delivery of education and training services into the global market to enhance the learning management experience. Our approach transforms traditional face-to-face classroom sessions into highly interactive virtual blended learning sessions.
By digitising our content which is delivered in a blended learning format to stimulate knowledge retention and interaction, CallForce has the capability to provide full omnichannel solutions to all our clients, worldwide.
Utilising online learning portals, virtual classrooms, touchscreen, on-screen drawing and whiteboard functionality, users can interact with information and training content with the support of live online Tutors in new and exciting ways.
