• Campaign Management
• Drive performance targets
• Sales forecasting
• KPI Management
• Employee incentives
• Employee Wellness
• Recruitment and talent management
• Reporting and analytics
• Succession and Retention
• Client management

YOU WILL NEED

• 3-5 years outbound sales campaign management
• Experience in the Contact Centre environment
• Good networking and relationship building
• To collaborate with multiple departments to drive strategic objectives.
• Sound Judgement and decision-making abilities.
• Understanding of a target driven operations department