CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members. If you have a strong background in claims, leadership skills, and a commitment to delivering excellent service, we invite you to apply for this position.

Responsibilities:

Team Supervision

Claims Processing

Coaching and Development

Quality Assurance

Customer Servicer

Performance Metrics

Reporting

Policy Adherence

Qualifications:

Matric / Grade 12/ SAQA Accredited Equivalent (Essential)

Regulatory Exam 5

Relevant FAIS Qualification

Minimum of 2 years of experience in claims management or a related role

Knowledge of insurance policies, claims procedures, and regulatory requirements.

Benefits:

Competitive salary and performance-based bonuses

Opportunities for professional development and career advancement.

Collaborative and supportive work environment.