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CallForce ranked #1 for CCW Best Outsourced Public Services Center Globally (2021)

We are honoured to have taken Gold for the Best Outsourced Public Center award at the Contact Center World Global Awards!

Thank you, Contact Centre World, for the recognition of CallForce and South Africa. We are humbled to have taken gold from over 2000 entries from over 80 nations.

We would like to thank our clients, our teams, our leadership and agents for working so hard and in close collaboration each day to be the best versions of ourselves.

The Global Top-Ranking Performers Awards or Contact Center World Awards as some call them, are prestigious global industry awards for the contact center industry hosted by – the Global Association for Contact Center & Customer Engagement Best Practices with around 215,000 members in 200 countries.

The association is the World’s largest association for Contact Center & CX professionals with over 215,00 professional members.

Thank you again Contact Center World for the recognition for our amazing team that I am so privileged to work with!

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We service and support businesses all over the globe by understanding the geographic requirements and local challenges to successfully co-create, implement and manage BPO solutions specific to your business needs.


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If you’re looking for a customised, outsourced BPO solution that gives you the competitive edge, we would welcome the opportunity to set up time to define your requirement, support the development and execution of your business strategy and discuss how we can bring the future of outsourced BPO solutions that drive growth, profitability and efficiency. 


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